Returns Policy

Returning an unwanted item?

We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've have made our returns simple:

You can return any item within 14 days, including sale items or items purchased with promotional discounts. (Your 14 days start from the date on your receipt).

  • Items must be unworn with tags in original packaging.
  • Return item/enquires after 14 days of receipt wont be accepted.
  • Items must be returned with a valid receipt/proof of purchase. 
  • All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
  • Aim to process returns within 5 working days. Please note that return process may take longer during public holidays.

How to return

  • Use recorded delivery to ensure your package is trackable as we are not responsible for package until we receive. (Recommend 2nd class signed for delivery via Royal mail).

Return address: Elaina fashion, 144 Bradford road, Manchester, M40 7AS.

Contact us

  • If you have any inquires or need further assistance. Please email aldistributionmcr@gmail.com.